Getting to our Redruth Clinic?

Our clinic is easy to reach whether you’re driving or using public transport. For drivers, the Flowerpot car park, a pay-and-display facility, is located almost directly opposite the clinic, and limited on-street parking on Fore Street may also be available depending on the time of day. Flowerpot carpark has free parking after 4pm for evening appointments.

If you’re using public transport, Redruth train station and the nearby bus stop are both just a 2–3 minute walk from the clinic, making it convenient to attend your injury assessment or sports massage treatment.

What to Wear to Your Injury Assessment or Sports Massage Appointment?

The nature of the profession and treatment at our Redruth physical therapy & sports injury clinic requires me to have direct contact with your skin in order to provide an effective treatment. Sports massage treatments (and injury assessment appointments depending on the nature of the problem) use a sports massage lotion as a medium which absorbs into the skin in order to avoid a ‘greasy’ feeling post treatment.

During your treatment at our Redruth clinic, I will ensure only the area being treated is uncovered, ensuring your personal privacy and dignity is respected throughout your appointment.

The preference is all yours, of arriving ready in sports kit or arriving in day clothes, where you’ll be able to change into something more appropriate in private whilst in the clinic. For females, shorts are preferred as opposed to leggings as this prevents an effective treatment. Likewise, sports bras with fancy/strappy designs could be avoided as this causes issues reaching certain muscles.

Will a Sports Massage Hurt at Our Redruth Sports Injury Clinic?

I am in frequent conversation with you to establish your pain scale / tolerance on a scale of 1–10. Your pain levels will adapt and lessen over time as your muscles and body become used to the nature of the sports massage treatment at our Redruth clinic, and any subsequent aftercare advice is followed out post treatment to allow maintenance of your own body. The sports massage treatment and injury assessment therefore will work within the proximities of what is comfortable for you

Do I Need to Be a Sports Person for a Sports Massage at Our Redruth Physical Therapy & Sports Injury Clinic?

No, you do not need to be a sports person to benefit from a sports massage or an injury assessment at our Redruth clinic. Sports massage treatments are suitable for anyone looking to improve muscle health, recover from injury, or maintain overall physical wellbeing.

How Can I Pay at our Redruth Physical Therapy & Sports Injury Clinic?

Payment is made prior to your appointment via the website’s booking system at our Redruth physical therapy & sports injury clinic. This is with the exception of 4x injury assessment & management follow-up packages and 4x sports massage packages, which are to be paid for upfront in cash in person at the clinic upon your first treatment of the block of 4.

Cancellation Policy for Injury Assessment and Sports Massage Appointments at Our Redruth Physical Therapy & Sports Injury Clinic?

This business enforces a cancellation policy on all services and reserves the right to charge a cancellation fee, as agreed too within the terms and conditions when booking.

Appointments cancelled within 24 hrs of your appointment start time will receive no refund, and be charged the full treatment price

Appointments cancelled within 24-48 hours of your appointment start time will be charged 50% of treatment price

Appointments cancelled 48 hours prior to your appointment start time will receive a full refund, minus the £1 booking fee.

This £1 booking fee deduction non refundable with all bookings.

Refunds may take 5-10 days to process after cancellations

4 x Treatment Plans Cancellation Policy for Injury Assessment and Sports Massage Appointments at Our Redruth Physical Therapy & Sports Injury Clinic?

4 x package treatment plans cancellation policy:

4 x package treatments plans allow appointments to be rescheduled within 48 hours of the appointment start time.

Appointments cancelled within 24 hours of the appointment start time will be non-refundable and deducted as used a treatment session.

Appointments cancelled within 24-48 hours of the appointment time will be required to pay a cancellation fee of 50% of the treatment cost, which will be paid upon the next treatment session to allow the client to retain use of the cancelled session. Alternatively, if the client refuses to pay the session will be deducted from the package.

Appointments cancelled 48 hours prior to the appointment start time have no consequences.